FAQ

Frequently Asked Question

Find answers to frequently asked questions about Euroindo Jaya products and services.

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What types of furniture does Euroindo Jaya specialize in?

We specialize in premium teak wood furniture, including indoor and outdoor furniture such as dining sets, sofas, chairs, tables, loungers, and custom-made furniture.

Euroindo Jaya is based in Jepara, Central Java, Indonesia — a region globally recognized as the heart of teak wood craftsmanship. Our workshop and production facilities are located here, where skilled artisans create high-quality furniture with precision and care.

Yes, we specialize in custom-made furniture. You can personalize dimensions, materials, finishes, and designs to match your specific needs. Our team will guide you from concept to production to ensure the final result meets your expectations.

Our minimum order quantity depends on the type of product and customization level. For export orders, we typically accommodate both small and large quantities. Please contact us directly to discuss your specific requirements.

Production usually takes between 4 to 8 weeks, depending on the design complexity, quantity, and current production schedule. Custom projects may require additional time to ensure the highest quality standards.

Yes, we provide worldwide shipping. Euroindo Jaya has experience handling international orders, including export documentation, secure packaging, and coordination with trusted shipping partners to ensure safe delivery.

To maintain the beauty and longevity of teak furniture, we recommend regular cleaning using a soft cloth and avoiding prolonged exposure to extreme weather conditions. Proper care will help preserve the natural character and durability of the wood over time.

For payment methods, we accept various secure options depending on the transaction agreement, ensuring convenience and safety for our clients throughout the purchasing process.